Colin Bowen

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  1. 252 votes
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    21 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Colin Bowen commented  · 

    My workaround is to run Instant Housecall on a Windows device, then use the Android app Splashtop to remote in to my Windows device https://play.google.com/store/apps/details?id=com.splashtop.remote.pad.v2&hl=en_GB

    I've used this method several times. I can leave my Windows Laptop at home, and take my 7 inch Android tablet wherever I want and tether to my phone for internet. Seems a bit meta, but can be very useful. Until we get a proper Android Specialist Client anyway.

    Colin Bowen supported this idea  · 
  2. 6 votes
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    2 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Supporting Android devices is dependent on the firmware on the device. It’s only available on select firmware. Beyond that, these types of apps aren’t allowed in the Google Play store, which means that you have to walk your customers through the process of allowing uncertified apps. From a support and maintenance perspective, this type of app is extremely challenging.

    We’re a small company, and as such, we have to allocate our resources accordingly. In the end, building a better Mac experience is a higher priority than this for a variety of reasons including those that I’ve outlined above. Adding Windows features also take higher priority. So at least until Mac is improved, and probably after that, we do not plan to provide remote support to Android devices. While it is definitely on my radar, I don’t think I can promise it any time soon. I know that’s not the answer…

    Colin Bowen supported this idea  · 
  3. 2 votes
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    3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
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    Colin Bowen commented  · 

    Microsoft's malware-like attempts to get people to upgrade to Win10 have put me off Windows. I'm converting my Windows 10 tablet to either a Chromebook or Linux. I suspect Windows will lose market share, with techs leading the way. A Linux client will be required in due course, IMO.

    Colin Bowen supported this idea  · 

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