Securing your account with Multi-Factor Authentication

← 2. General
To secure your account with mult-factor authentication, also called two-factor authentication, MFA, or 2FA you will need a phone on your app. Popular apps include Google Authenticator, andOTP, and Authy. You can find these in your phone's app store.

Once you have the app,
  • Sign in as a Specialist
  • Right-click the sytem tray icon
  • Choose Security > Multi factor authentication
You'll be shown a QR code. Scan the QR code with your MFA app. The app will generate a random number for you. Type the random number into the field provided, then Activate Multi-factor authentication.

2. General

  1. Sub-accounts
  2. Scripted unattended install
  3. Customer Download Options: MSI vs. EXE
  4. Auto-route customer to specific technician
  5. Securing your account with Multi-Factor Authentication

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