File Transfer Progress Bar
When I am waiting for a file to be transferred remotely, could a progress bar also be displayed to the customer? I imagine this would work best in the "Shift-F2" and "Shift-F10" dialog, perhaps with the ability to transfer more than one file simultaneously?
A file transfer progress bar is available in the current version.
Windows 8 app:
File transfer progress indicator is visible on the bezel, beneath the Start button. You will only see the progress of file transfers in bezel-mode.
On the Customer’s PC, look in the taskbar — clicking the icon there will show you a progress bar for your file transfer from Customer to Specialist.
If you’re transferring Specialist to Customer, the progress is shown in the menu bar.
Can the customer actually see that progress? I'm not entirely clear on what they can see and what I can see. In any case, an actual graphical progress bar they can see somewhere really obvious would be much better...otherwise they think I'm just sitting there doing nothing! :P
I AGREE...definitely need some sort of indicator of file transfer progress.