File Transfer Progress Bar
When I am waiting for a file to be transferred remotely, could a progress bar also be displayed to the customer? I imagine this would work best in the "Shift-F2" and "Shift-F10" dialog, perhaps with the ability to transfer more than one file simultaneously?

A file transfer progress bar is available in the current version.
Windows 8 app:
File transfer progress indicator is visible on the bezel, beneath the Start button. You will only see the progress of file transfers in bezel-mode.
Desktop app:
On the Customer’s PC, look in the taskbar — clicking the icon there will show you a progress bar for your file transfer from Customer to Specialist.
If you’re transferring Specialist to Customer, the progress is shown in the menu bar.
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builtbymom commented
Can the customer actually see that progress? I'm not entirely clear on what they can see and what I can see. In any case, an actual graphical progress bar they can see somewhere really obvious would be much better...otherwise they think I'm just sitting there doing nothing! :P
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Ray commented
Very nice!
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Louis commented
I AGREE...definitely need some sort of indicator of file transfer progress.