Allow two specialist to remote into the same computer - like if one specialist needs help from a second specialist.
Allow two specialist to remote into the same computer - like if one specialist needs help from a second specialist.
3
votes
Jason Bell
shared this idea
Thanks for reaching out! This feature is currently available in Instant Housecall.
Win32/64:
- On the Specialist PC, choose Connection → Conference call
Windows 8:
- On the Customer PC, right click the system tray icon and choose “Conference call”
A dialog box will appear. Type the e-mail address of the Specialist you’d like to add to your connection.
If you prefer to “transfer” the call, then first Specialist can exit the session at any time.
I’m going to mark this item as closed, but if you have further questions, please don’t hesitate to comment below.