Can't control Kaspersky remotely
When I run Kaspersky, I have to have the client select some controls to get it to work. It's Kapersky antivirus. Do you have any suggestions so I can do it instead of the client?
1
vote
J Williams
shared this idea
Kaspersky has feature in it called “Self-Defense” that may prevent you from managing it remotely until you tell Kaspersky that Instant Housecall is a trusted app.
You can either add Instant Housecall as a trusted app, or disable self-defense altogether.
These two articles from Kaspersky will walk you through the steps:
Add a trusted app:
http://support.kaspersky.com/7913
Disabling self-defense:
http://support.kaspersky.com/6596