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62 results found

  1. Send an e-mail when an unattended client is added

    Sometimes my clients add themselves to unattended, and just appear in my list. Can an e-mail or notification be sent each time someone is added?

    4 votes
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    completed  ·  AdminInstant Housecall (Support Specialist, Instant Housecall) responded

    This feature has now been added. Thanks for the suggestion!

    A software upgrade is not necessary on either the Customer or Specialist side.

    You will now receive an e-mail any time your customer grants or revokes unattended access.

    The e-mail will include customer contact info plus any private notes you or other specialists may have added.

  2. Do customers need admin rights to install Instant Housecall?

    Hello,

    I was curious if the client that is connecting requires administrative privileges in order to install the installer.

    Thanks!

    1 vote
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    completed  ·  1 comment  ·  Admin →
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