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Instant Housecall Support
Knowledge Base
1. User Manual
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FULL TEXT FOR PRINTING
Introduction
Customer and Specialist Definitions
Your Support App, Specialist Sign-in, and Support Portal
Quick-Start
28 articles
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2. General
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Sub-accounts
Scripted unattended install
Customer Download Options: MSI vs. EXE
Auto-route customer to specific technician
Securing your account with Multi-Factor Authentication
3. Known issues
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Setting up Mac Remote Control on Mojave, Catalina, or newer
4. What's new?
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Version 6.5 Change highlights
Version 6.3 Change Highlights
Version 6.2 Change Highlights
Version 6.0 change highlights
Downloads
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Older versions
Troubleshooting
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Controlling Kaspersky Remotely
Branding icon not updating
Slower than expected speeds
Error 2502 or 2503 on install
All articles
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Controlling Kaspersky Remotely
Older versions
FULL TEXT FOR PRINTING
Sub-accounts
Version 6.5 Change highlights
43 articles
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Knowledge Base
1. User Manual
28
articles
2. General
5
articles
3. Known issues
1
article
4. What's new?
4
articles
Downloads
1
article
Troubleshooting
4
articles
All articles
Instant Housecall